FAQ

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Before choosing your outdoor shower or tap?

FAQ

New outdoor shower?

An outdoor shower provides a unique sensory experience where you can enjoy a warm bath in nature or a refreshing rinse on a hot summer day. In addition, an outdoor shower comes in handy after activities such as swimming or sports, as you can rinse off sand and dirt before going inside. Frostline offers frost-proof and self-emptying outdoor showers that combine functionality and aesthetics to create a durable and practical solution.

When choosing an outdoor shower, it's a good idea to choose a self-emptying outdoor shower. This is because frost cracking can occur with non-self-emptying showers and bacterial growth can occur inside the fitting. Therefore, we recommend that you choose a frost-proof mixer. There are electrically powered models for larger installations that keep the shower frost-free by using electricity. Alternatively, you can choose a Frostline shower, which with our mechanical self-emptying function remains frost-free year after year - without the use of electricity.

In addition to choosing a self-emptying shower, it's a good idea to choose a model with a sufficiently large water volume. For an outdoor shower, we recommend a minimum of 18 litres per minute as this provides a much more satisfying bathing experience.

Using a regular shower outdoors is not recommended as it is not designed for the Nordic climate and frost cracking can occur. In addition, bacteria can form in the water if it stagnates. Outdoor showers with a self-emptying function, such as those offered by Frostline, are specifically designed to resist frost and bacteria, ensuring long durability and a hygienic solution.

A self-emptying outdoor shower protects against frost cracks and bacterial growth, providing a more durable and hygienic solution. Damage from frost is often not covered by warranties, which can result in expensive repairs. With a self-emptying feature like Frostline's outdoor showers, these risks are reduced and you get a longer-lasting shower solution that requires minimal maintenance.

An outdoor shower is connected to your water supply and can be heated if you wish. Some outdoor showers, such as those from Frostline, are equipped with a self-emptying function that automatically drains the shower of water after use. This prevents frost cracks and bacterial growth and ensures that the shower is always ready for use, whatever the weather.

A self-emptying function in your outdoor shower ensures that the shower is emptied of water after each use, protecting against frost cracks and bacterial growth. This makes Frostline outdoor showers suitable for year-round use, as they remain functional and hygienic - even during the cold winter months.

The price of an outdoor shower depends on quality and features. Budget models can be had for under £5,000, but they can be prone to frost cracking and have a shorter lifespan. Outdoor showers with frost protection and self-draining features, such as those offered by Frostline, may cost a little more, but they are a longer-lasting investment and require less maintenance.

In January 2023, Frostline and EQI merged and are united under the Frostline brand. The products will be divided into DUO, EQI, PRO and DYR series.

New post valve, outdoor tap or hydrant?

A post valve is basically what you call an outdoor tap. Post valves are available in frost-proof versions that drain the water from the pipe after use, preventing it from freezing when the temperature drops and avoiding bacterial growth in stagnant water. Frostline post valves are equipped with a self-emptying function that automatically empties the pipe and protects against frost cracking, making them ideal for outdoor installation in cold climates.

A frost-proof faucet is a faucet that is designed to withstand frost without damage. It is typically equipped with a mechanism that drains the water from the pipe so there is no water left to freeze and expand. Frostline frost-proof taps are designed for the Nordic climate and ensure that you can safely use the tap outdoors, even in winter.

The choice of faucet depends on your needs and environment. For outdoor use, a frost-proof model that can withstand low temperatures and prevent frost damage is recommended. Frostline offers taps and post valves with a self-emptying function that empties the pipe after each use and protects against damage, making them a durable and reliable solution for outdoor installations.

A frost-proof post valve protects your outdoor water installation from frost damage by automatically draining the water from the pipe after each use. This reduces the risk of frost cracks, which can lead to expensive repairs. Frostline's frost-proof post valves are specially developed to withstand the cold Nordic climate and ensure a trouble-free and safe solution for outdoor use.

A hydrant is a free-standing water tap where tap water can be tapped for both drinking and gardening purposes. Hydrants can be located in public places such as parks or cemeteries, but you can also install a hydrant in your garden if you want easy access to water.

When choosing a hydrant, it's important that you choose one that is approved for drinking water so you can safely drink from the tap or fill your water bottle. It is also recommended to choose a frost-proof model that can withstand low temperatures and prevent both frost damage and bacterial growth. Frostline offers hydrants and tap valves with a self-emptying function that empties the pipe after each use and protects against damage, making them a durable and reliable solution for outdoor installations.

If water is not coming out of your outdoor tap, it could be due to limescale deposits that can block the water supply or frost cracking if the tap is not frost-protected. In cold climates, water left in the pipes can freeze and expand, which can cause serious damage to both the pipes and the tap. Therefore, it is recommended to choose an outdoor frost-proof tap with a self-emptying function that automatically empties the pipe of water after each use. This prevents the water from freezing and creating frost cracks while minimising the risk of limescale deposits.

The price of an outdoor tap depends on quality and features. Budget models can be had for less than $500, but they can be more prone to frost cracking and have a shorter lifespan. Outdoor taps with frost protection and self-draining features, such as those offered by Frostline, may cost a little more, but they are a durable investment that requires less maintenance and ensures the tap can withstand cold temperatures all year round.

Technical questions

FAQ

Wall-mounted products

In the EQI, DUO, and PRO series

When purchasing a wall mounted outdoor tap or shower from Frostline

Before connecting the product, it is crucial to flush the water supply for at least 2-3 minutes to ensure that all impurities are flushed out. Failure to do so may result in impurities getting trapped in the valve, causing the product to not close properly and leading to a potential water waste and possible frost damage to the product and its surroundings.

If operating the product becomes difficult, it could caused by worn out parts in the valve or the faucet needing to be lubricated with fresh faucet grease. Should the valve be exposed to frost in the water supply or water cannot leave the product as intended it could also be caused by a damage inside the valve system. For guidance, we refer to the specific product section on our website or to the user manual. The DUO series features ceramic internals, while the EQI series features rubber gaskets. The PRO series depends on the specific variant. Please do not hesitate to contact us if you have any questions.

No, it can lead to frostbite. The product is frost-free in that it is self-emptying. If there is a fixed hose or other connections on the product all year round, it prevents self-emptying and can lead to possible frost damage. It's therefore important that the hose and connections of each species are removed when the temperature falls to the freezing point.

Your dream starts here.

To ensure that your new outdoor shower, post valve or hydrant lives up to its full potential and lasts for many years, we at Frostline recommend using a specialist for installation. That's why we've partnered with experienced installers and dealers who can help you. If you fall in love with a product, you can find the plumbing number in our price lists and contact one of our skilled dealers.

Freestanding products

In the EQI, DUO, and PRO series

When purchasing a free-standing outdoor tap or shower from Frostline

Before connecting the product, it is crucial to flush the water supply for at least 2-3 minutes to ensure that all impurities are flushed out. Failure to do so may result in impurities getting trapped in the valve, causing the product to not close properly and leading to a potential water waste and possible frost damage to the product and its surroundings.

If operating the product becomes difficult, it could caused by worn out parts in the valve or the faucet needing to be lubricated with fresh faucet grease. Should the valve be exposed to frost in the water supply or water cannot leave the product as intended it could also be caused by a damage inside the valve system. For guidance, we refer to the specific product section on our website or to the user manual.

Yes, the frost-free function is based on a self-emptying valve that drains the residual water into the well after use. It's therefore crucial for a correct function that you only place the product in a place where the well remains dry and can drain the residual water. Rising water of any kind can cause dirt to enter the valve and malfunction.

See separate section on DRAIN. At the same time, it is very important that the top edge of the well is level with the finished surface and not raised.

No, you can't move the 2 things apart, as it can lead to malfunction due to, for example, a broken frost plug.

All Frostline products are produced in stainless steel, but particles can still stick to the outside of the product and form something resembling rust.

To prevent this, we recommend that the product is lubricated with our acid-free oil immediately after installation. And subsequently 2-3 times a year. If the product is located in particularly exposed areas, such as coastal stretches with a strong impact on wind, moisture and salt, we recommend that lubrication with acid-free oil is carried out more often.

No, it can lead to frostbite. The product is frost-free in that it is self-emptying. If there is a fixed hose or other connections on the product all year round, it prevents self-emptying and can lead to possible frost damage. It's therefore important that the hose and connections of each species are removed when the temperature falls to the freezing point.

Animal

When you buy a Drinking system at Frostline

No, it is important not to loosen the bolt, as this will cause an incorrect adjustment of the wire. Also, do not turn the drinking cup at the top in another position as it will interfere with the function of the drinking system.

Yes, the frost-free function is based on a self-emptying valve that drains the residual water into the well after use. It's therefore crucial for a correct function that you only place the product in a place where the well remains dry and can drain the residual water. Rising water of any kind can cause dirt to enter the valve and malfunction.

See separate section on DRAIN. At the same time, it is very important that the top edge of the well is level with the finished surface and not raised.

No, it's important that the brass valve avoids being in contact with the ground, sand or any dirt during installation, as this can cause the valve and product to not work properly. We recommend that the lower part of the product where the brass valve is mounted, during service and installation, is placed on a surface that does NOT come in direct contact with soil or sand.

Drains

It is essential for Frostline's frost-proof system and product warranty that the well is ALWAYS DRY. To secure this we recommend establishing a drainage for any freestanding products. This can be achieved by digging a hole approximately 1.2 meters deep and filling it with 30-40 centimetres of gravel before situating the product on top of this. Another option is to establish drainage from the well using a minimum of 2 meters of drainpipe positioned so the water connection runs inside it. The drainpipe should be situated so that it goes into the bottom of the well, and there should be put gravel around it before covering the trench again. In the case that the ground for example is clay soil and not self-draining at all, it may also be necessary to establish a soakaway or connect the well directly to the sewer system. If in doubt, pour a bucket of water into the well hole. If the water disappears within 1 minute, a soakaway or direct connection to the sewer is not necessary.

Rust

All of Frostline’s products are made from stainless steel. Glass peened stainless steel needs maintenance to avoid rust-like staining. Though steel is designated ”stainless” some small spots of material might land on the steel and start a surface corrosion.

Therefore, it is important regularly to clean the surface and at least 4 times a year to treat the product with acid-free oil. This process is also described in the installation guide under “maintenance”. The installation guide was enclosed, when the product was delivered. If you already experience surface corrosion, you can treat this with the abrasive polishing compound Autosol. Autosol can be bought in most DIY-shops. Remember to apply acid-free oil after the treatment.

Frostline showroom

Want to experience Frostline's streamlined design, feel the elegant surfaces and sense the handmade quality? Visit our showroom in the heart of Aarhus C, where we are ready to help you create the perfect outdoor shower or find the right post valve and hydrant for your home or project. We will guide you to solutions that not only fulfil your needs, but also enhance the architectural qualities of your surroundings. We look forward to welcoming you.